Southside Apparel Store LLP

Effective Date: February, 17, 2025

1. Introduction

Welcome to Southside Apparel Store LLP! These Terms and Conditions govern your access to and use of our website (www.southsideapparelstore.in) and the purchase of products from us. By using our website or making a purchase, you agree to comply with these terms. If you do not agree, please discontinue the use of our website or services immediately.

2. Business Information

• Legal Name: Southside Apparel Store LLP

• Registered Office: Horamavu Agara, Bangalore - 560043, Karnataka, India

• Contact Email: care@southsidestore.in

• Website: www.southsideapparelstore.in

3. Website Use

By using our website, you agree to:

• Not engage in activities such as hacking, spamming, or unauthorised data extraction.

• Respect our intellectual property, including logos, designs, images, and content.

• Maintain the confidentiality of your account and password.

• Avoid using automated tools (e.g., bots, scrapers) to access website data.

• Ensure that user-generated content (e.g., reviews, comments) is respectful and does not infringe on third-party rights.

We reserve the right to suspend or terminate access to our website for users violating these terms.

4. Product Information

• We strive to provide accurate product descriptions and images, but slight variations may occur.

• Product availability is subject to stock levels. In case of unavailability, we will notify you and offer alternatives or refunds.

• Prices are subject to change without prior notice.

• The colors of products may differ slightly from on-screen displays due to monitor settings.

5. Ordering and Payment

• Payment Methods: We accept UPI, Credit/Debit Cards, Net Banking, Mobile Wallets, and Bank Transfers.

• Orders are subject to verification and acceptance by Southside Apparel Store LLP.

• You will receive an order confirmation email upon successful placement of an order.

6. Shipping and Delivery

Domestic Shipping (India)

• Delivery Time: 7–10 business days.

• Shipping Charges: Flat rate or free shipping based on offers, bundles, and promotions.

International Shipping

• Delivery Time: Up to 20 business days (subject to customs clearance).

• Customs Fees & Duties: Customers are responsible for any applicable customs charges.

7. Returns, Refunds, and Exchanges

• Eligibility: Returns are accepted for defective, damaged, or incorrect items.

• Timeframe: Return requests must be made within 7 days of delivery.

• Condition: Items must be unworn, unused, with tags intact to qualify for a return.

• Process: Contact us at care@southsidestore.in to initiate a return or exchange.

• Return Shipping: Southside Apparel Store LLP will cover return shipping costs if the issue is from our end.

• Refunds: Refunds will be processed within [X] business days after receiving the returned item.

8. Cancellation Policy

• Before Shipment: Orders can be canceled within 24 hours of placement.

• After Shipment: Once shipped, orders cannot be canceled.

9. Customer Service and Support

• Any issues regarding the product or service provided by Southside Apparel Store LLP will be handled through our customer support protocols.

• Customers must report any concerns to our support team at care@southsidestore.in within 7 days of delivery.

• Our team will investigate the issue and provide a resolution in accordance with our policies.

• Reimbursements and compensations will not be provided under any circumstances.

10. Privacy Policy

We respect your privacy and protect your personal information as follows:

• Data Collected: Name, email, phone number, address, payment details, browsing behavior.

• Use of Data: To process orders, improve services, and provide marketing offers (with consent).

• Security: We use industry-standard encryption and security measures to protect your data.

• Third-Party Sharing: We do not sell or share personal data without consent, except where required by law.

For detailed information, refer to our Privacy Policy.

11. Discounts, Promotions, and Loyalty Programs

• Promotional Offers: Discounts, sales, and offers are time-limited and subject to specific terms.

• Loyalty Program: We may introduce programs to reward returning customers. Details will be communicated separately.

• Discount Misuse: Any misuse of discounts (e.g., unauthorized coupon sharing) may result in order cancellation.

12. Limitation of Liability

Southside Apparel Store LLP is not responsible for:

• Shipping Delays caused by third-party logistics providers.

• Product Damage due to improper use or washing.

• Errors in Pricing or Product Descriptions beyond our control.

Our liability is limited to the amount paid for the product in question.

13. Governing Law and Dispute Resolution

• For dispute resolution, contact us at care@southsidestore.in.

• These Terms and Conditions are governed by the laws of Bangalore, Karnataka, India.

14. Changes to Terms and Conditions

• We reserve the right to update these Terms and Conditions at any time.

• Changes will be effective immediately upon posting on our website.

• Your continued use of our website constitutes acceptance of the updated terms.

15. Additional Clauses

Force Majeure

We are not liable for delays or failures caused by events beyond our control, such as:

• Natural disasters (earthquakes, floods, etc.)

• Pandemics or epidemics

• Strikes, lockouts, or labor shortages

• Government restrictions or legal changes

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect.

Entire Agreement

These Terms and Conditions constitute the entire agreement between you and Southside Apparel Store LLP regarding the use of our website and services.

Waiver

Failure to enforce any provision of these Terms does not constitute a waiver of that provision.

Assignment

Southside Apparel Store LLP may transfer or assign its rights under these Terms without prior notice

16. Contact Information

For any queries or concerns, please reach out to us:

• Email: care@southsidestore.in

• Address: Southside Apparel Store LLP, Horamavu Agara, Bangalore - 560043, Karnataka, India

Questions?

Reach out for inquiries regarding our terms & conditions

care@southsidestore.in